FAQs

Shipping takes up to 6-8 business days excluding weekend and holiday. You will receive an email confirmation within 4 business days about shipping and tracking details.

Payment processing takes 1-2 business days to clear. Once payment is clear, please allow 2-3 business days for your order to be shipped. Any order place after 5 will be processed the next business day.

We do not accept return. All sales are final.  We will work with you if there is a mistake after you place the order. We are not responsible for lost or stolen packages. Please make sure to track the  delivery time in case you will not be home so that you can call the carrier to hold your package. Signature require for order over $ 200. Shipping address have to be the same as home address. No PO box address.

We do customize wig. You can purchase  hair on our site or you can mail your own hair.

 Price include wig making only.

Generally, we advise you:

10″-14″: 2 bundles

16″-22″: 3 bundles

24″-28″: 3-4 bundles

Treat this hair just as if it was your own hair.

1. Use good quality shampoo and conditioning products.
2. Conditioning your hair is very important to keep it soft and manageable, so use leave in conditioners.
3. You could use gel or hair spray to keep the curls in place, but make sure to wash your hair once or twice a week and not leave in these products in for a long time.
4. Everyday use: Olive Oil Hair Polisher.

Yes, for sure it can be dyed, curled, flat iron and bleached as your own hair.

Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt-water, chlorine and not comb (wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.

Salon services require 10% deposit another to book an appointment and the remaining balance due prior to service rendered.